Beginning in fiscal year 2008-2009, the Department of Taxation and Finance developed new metrics and refined the group of strategic metrics that support the Department's goal of promoting government transparency and accountability to taxpayers. These metrics are posted on a quarterly basis. Each new fiscal year, all strategic metrics are reviewed and updated as necessary to reflect current operations and best practices.

Fiscal Year 2010 - 2011
First Quarter

Fiscal Year 2009 - 2010
First Quarter	Second Quarter	Third Quarter	Fourth Quarter

Fiscal Year 2008 - 2009
First Quarter	Second Quarter	Third Quarter	Fourth Quarter

Performance Measurement Program

A critical component of the Department's Strategic Plan was the outcome-based performance measurement program. This program used various statistical measures to plan, monitor and evaluate results for the purpose of improving performance, achieving objectives and ensuring accountability.

Performance measurement is a dynamic and evolutionary process. Accordingly, we continually reviewed and refined our performance measures and their use as we moved forward with our Three-Year Strategic Plan Update.

The following are links to monthly summaries of representative performance statistics:

Fiscal Year 2007 - 2008
April 2007	May 2007	June 2007	July 2007	August 2007	September 2007
October 2007	November 2007	December 2007	January 2008	February 2008	March 2008

Fiscal Year 2006 - 2007
April 2006	May 2006	June 2006	July 2006	August 2006	September 2006
Performance Based Budget Semi-Annual Progress Report
October 2006	November 2006	December 2006	January 2007	February 2007	March 2007

Fiscal Year 2005 - 2006
April 2005	May 2005	June 2005	July 2005	August 2005	September 2005
October 2005	November 2005	December 2005	January 2006	February 2006	March 2006

Fiscal Year 2004 - 2005
December 2004	January 2005	February 2005	March 2005