As a new, independent organization within the Tax Department, we are committed to helping New York State taxpayers by balancing taxpayer assistance against enforcement efforts. We’ll listen to you, learn about your problems or concerns, and work with you until they are resolved.

Our office is your voice within the department. We: Provide free and independent assistance to taxpayers. Assist taxpayers whose tax problems are causing undue economic harm. Help taxpayers who have been unable to resolve protracted tax problems through normal channels. Identify systemic problems, including those that compromise taxpayer rights or unduly burden taxpayers. Recommend administrative and legislative reforms through an Annual Report to the Commissioner of Taxation and Finance.

Video: About the Office of the Taxpayer Rights Advocate

• Resolve a specific taxpayer problem 
• Report a systemic problem 

Learn more

Penalty and Interest Discount (PAID) Program - Learn how you can save up to 80% of the penalty and interest on your New York State Tax debts.
Your rights and responsibilities
Upcoming events calendar
Taxpayer advocate press releases